I'm sure they'll be able to help you get this worked out, since they can log in to your account and see what I can't see. :)
Hi, Vicki. The reports are for the parent's information. The Recent Work tab is a record of all program access and the Reports is a record of all completed work. Parents use information in the...
yes I am. I'll call support now that I know how it is supposed to work.
Hi, Patty. Are you doing this from your parent account? Are you clicking the "Permanently" button and then clicking "Save"? If so, you might want to give support a call at (888) 771-0914.