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  1. #1
    Junior Member
    Join Date
    Jun 2008
    Location
    Linden, MI
    Posts
    15

    Default access to someone else's t4l account

    My son was in working on school and he clicked on home to switch subjects and instead of saying his name it was a completely different name. If for tech reasons you need the name, private message me as I'm not comfortable posting someone else's child's name in the forum. To clarify...my son logged in with his info and it said "jack" he did math, clicked on home and it said the first and last name of another child (not in this family). Jack's in 4th and the other child was in second grade.

    Very weird and kinda scary.
    Lisa

  2. #2
    Junior Member Newbie
    Join Date
    Oct 2010
    Location
    FL
    Posts
    1

    Default

    Hi Lisa,
    Thank you for contacting us.

    This is not a typical issue. I am concerned this happened. Could you please contact us via telephone to troubleshoot this issue with your account. You can reach us at 954-771-0914 from 8:30am - 7:00 pm Eastern time Monday through Thursday.

    Thank You,
    Kim
    Time4Learning.com Customer Service
    Support@Time4Learning.com
    6300 NE 1st Ave., Ste 203
    Ft Lauderdale, FL 33334
    Phone: (954) 771-0914
    | Fax: (954) 827-7600
    Don't forget to visit our Hints section.


    http://www.Time4Learning.com - Online interactive curriculum for home use, PreK-8th Grade.
    http://www.Time4Writing.com - Online writing tutorials for high, middle, and elementary school students.
    http://www.Time4Learning.net - A forum to chat with parents online about kids, education, parenting and more...

    Quote Originally Posted by girl921 View Post
    My son was in working on school and he clicked on home to switch subjects and instead of saying his name it was a completely different name. If for tech reasons you need the name, private message me as I'm not comfortable posting someone else's child's name in the forum. To clarify...my son logged in with his info and it said "jack" he did math, clicked on home and it said the first and last name of another child (not in this family). Jack's in 4th and the other child was in second grade.

    Very weird and kinda scary.
    Lisa

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