1st grade #LA081
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  1. #1
    mrsmom is offline Junior Member Newbie
    Join Date
    Nov 2010
    Location
    ND
    Posts
    1

    Default 1st grade #LA081

    I cannot get this activity to load. What do I need to do?

  2. #2
    MarieT4L is offline T4L Support
    Join Date
    Sep 2010
    Posts
    111

    Default

    We’re sorry you’re having trouble accessing and completing some of our lessons. After you have tried the suggestion below, please test the activities and let us know the outcome. Remember, you must add the domains below, including the asterisk, to both your Internet browser and the security software on the computer you are using.

    If using Internet Explorer, from your browser window select “Tools”.
    • Select “Internet Options”.
    • From your tab settings select “Security”.
    • Click on “Trusted Sites” and then click the sites button.
    • Please add the domains below:

    *.llnw.net
    *.llnw.com
    *.llnwd.net
    *.thelearningodyssey.com
    *.compasslearningodyssey.com
    *.childu.com

    We also suggest adding them to your allowed sites list.
    • Click on Tools.
    • Select “Internet Options”.
    • Click on the Privacy tab.
    • Click on Sites and add the following:

    *.llnw.net
    *.llnw.com
    *.llnwd.net
    *.thelearningodyssey.com
    *.compasslearningodyssey.com
    *.childu.com


    If using Firefox, from your browser window select “Tools”.

    • Under Options select “Privacy”.
    • Under cookies select “Exceptions”.
    • Please add the domains below and allow the following:

    *.llnw.net
    *.llnw.com
    *.llnwd.net
    *.thelearningodyssey.com
    *.compasslearningodyssey.com
    *.childu.com

    You can also choose Content and under Block pop-up windows select "Exceptions" and add the same domains. While still in Content under Load images automatically select "Exceptions" and add the domains there.

    Remember to also add the same domains to your security software and let us know whether you were able to access the lessons or are still having issues.

    If you have any further questions, please contact us at 954-771-0914.

    Marie, Time4Learning.com Customer Service

  3. #3
    mamamia is offline Junior Member Newbie
    Join Date
    Oct 2010
    Location
    fl
    Posts
    2

    Default having the same problem today

    Hey, the same thing is happening to me with the exact same lesson. It is driving me nuts because i know this is not a problem with my browser or computer settings and thus none of the options they provided you are the problem, at least not for me. My son is trying to complete his work and the arrow is not moving on. Very frustrating. Let me know if you get this resolved. thanks.

    michelle
    "Who am I, That the eyes that see my sin would look on me with love and watch me rise again?" - casting crowns

  4. #4
    T4LSue is offline T4L Support
    Join Date
    Oct 2009
    Posts
    65

    Default

    Hi mamamia and mrsmom,

    That particular activity type has caused problems for a few of our members. You need to be sure that your Flash is up to date.
    Flash is a base technology that we use for audio and visual effects. Sometimes computers need to update or reinstall their flash player. If you are unable to hear the lessons and/or are not able to see all graphics, most likely your flash player needs to be updated.
    Click here for more information and/or to update your flash:
    If you continue to have problems, please contact [email protected].

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