Anyone else having issues logging on?
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  1. #1
    collegemommy is offline Junior Member Newbie
    Join Date
    Aug 2011
    Location
    VA
    Posts
    1

    Default Anyone else having issues logging on?

    After the upgrade that took place the last few days, I can't seem to get onto my children's accounts. We can log in just fine, but when I click lessons, I get an error message stating that the login wasn't valid. I'm also having this issue from the parent account while trying to access student records. I so hope that this issue is resolved by tomorrow morning or I'm going to have one sad little 7 year old. She's had major withdrawals while the update was taking place and yes! I'm serious about that!

  2. #2
    Professor Poppy is offline Junior Member Newbie
    Join Date
    Aug 2011
    Location
    NC
    Posts
    1

    Default

    We've got the same issue here. I have two that are waiting to start their T4L day. Fortunately, we have plenty of offline work they can do right now. I sure hope they get this resolved soon. We almost went with Switched on Schoolhouse. Much of this kind of problem and we might have to re-think.

  3. #3
    t4lsuzanne's Avatar
    t4lsuzanne is offline Administrator
    Join Date
    Oct 2008
    Posts
    197

    Default

    Hi All,

    We apologize there were a few glitches with logging in after the upgrade! Everything seems to have been resolved. Let us know if you are still having trouble. Contact [email protected]

  4. #4
    Skool Time is offline Senior Member
    Join Date
    Sep 2010
    Location
    KY
    Posts
    324

    Default

    u could probably enter the site now. i just tried and was successful.

  5. #5
    lazydazy is offline Junior Member Newbie
    Join Date
    Aug 2011
    Posts
    3

    Default Log on working, work missing?

    Log on issues seem to be fixed but when I try to run a report, much of my daughter's work is missing. Anyone else having this issue?

  6. #6
    t4lsuzanne's Avatar
    t4lsuzanne is offline Administrator
    Join Date
    Oct 2008
    Posts
    197

    Default

    Hi,

    Time4Learning became aware of this issue this morning. We have already contacted the developer and they are looking into it. We apologize for the issue and are waiting for a reply from them.
    Suzanne

  7. #7
    shipaddict is offline Junior Member
    Join Date
    Apr 2011
    Location
    TX
    Posts
    6

    Default

    I am apparently still having this issue. Tonight was our first time to try logging on since the beginning of summer. We can log her in but when we click on Lessons another window pops up saying we need to log in. Then a screen comes up for Odyssey and no combination of her name and password will log her in to that.

  8. #8
    lbrady is offline T4L Support
    Join Date
    Nov 2010
    Location
    FL
    Posts
    22

    Default

    If you are still having issues logging into Time4Learning please contact [email protected]. We will be happy to assist you.

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