Audio glitch
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Thread: Audio glitch

  1. #1
    Mia Turner is offline Junior Member Newbie
    Join Date
    Sep 2011
    Location
    MD
    Posts
    2

    Exclamation Audio glitch

    We have been having a problem for the last two days with an audio glitch occurring during lessons (particularly in the math area). The lesson will reach a certain point and then begin repeating numbers or comments that were already said earlier in the lesson or seemingly unrelated. It is very distracting to my son to say the least. Has anyone else experienced this issue? Is there something I can do to make it stop?

  2. #2
    T4LSue is offline T4L Support
    Join Date
    Oct 2009
    Posts
    65

    Default

    Hi Mia,

    We recommend that you upgrade the flash version to 10.3.183.5.

    If you have already installed this update it may have not installed properly. We recommend uninstalling your current flash player and installing the newest version of flash.

    Per instructions from Adobe you can remove the player only by using the Adobe Flash Player uninstaller.

    For Firefox Browser

    http://www.time4learning.com/support/flashuninstall.exe

    For Internet Explorer Browser

    http://www.time4learning.com/support/flashuninstall.exe

    Click on the uninstaller and select the appropriate uninstaller for your operating system and run it.

    After you have uninstalled Flash, please restart your computer. This is an important step to be sure all the components are uninstalled.

    After your computer has restarted, go to http://get.adobe.com/flashplayer/, be sure to uncheck the install McAfee Security box and click download now. Once it is finished installing you can login to Time4Learning through your browser. You should be able to access all the lessons without trouble.

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