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Thread: Can't access games area
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05-25-2013, 11:45 PM #1
Junior Member Newbie
- Join Date
- Feb 2013
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- 4
Can't access games area
We just subscribed to T4L a few days ago. When the study time is up, my son is able to click on the playground area and see a list of games. However, whichever game he chooses he just gets a "Oops there is a problem" message. I reported this using the feedback form several days ago and never heard back. Also, I would like him to do T4L on his area of the computer so I don't have to stand over him. We have his area set up with a 'net nanny' type program. He can only visit domains that we have preapproved. I need a list of all the domains he might need to visit while doing T4L or the T4L games area. How would I get hold of that? Thanks!
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05-26-2013, 10:09 AM #2
Jenny,
Email [email protected], they answer questions within 24 hours. NetNanny can cause problems in accessing some aspects of the program, but other things can cause problems too. Time4Learning recommends using Firefox as the most compatible browser. I will email you a list of trust sites to try adding to NetNanny. If you are still having troubles contact support at the email address above.
Suzanne
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05-27-2013, 10:18 PM #3
Junior Member Newbie
- Join Date
- Feb 2013
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- 4
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05-30-2013, 10:07 AM #4
Since the games are animated they would use either Flash or Shockwave since that is the format the games are created in.
Thank you for this information.
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