Configuration issues with Mac users
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  1. #1
    jenlynn is offline Junior Member Newbie
    Join Date
    Feb 2011

    Default Configuration issues with Mac users

    Sometimes I can sign on... sometimes not. I get the configuration message.
    I have a Mac and their directions to correcting the issue does not help me.

    Also. On our other Mac, every time my one son logs in to his account, when he clicks lesson a white screen pops up. Nothing more. However when my younger son logs on, he is able to simply access his lessons.

    Thank you,

  2. #2
    MarieT4L is offline T4L Support
    Join Date
    Sep 2010


    Hi Jenlynn,

    Are you using parental controls? If you are, you will able to rectify the issue by adding one more trusted site to the list in the parental controls. Try adding: and see if that will allow you to access the lessons.

    Please feel free to call us with any questions that you may have.

    Marie, Customer Support

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