first log in issue
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  1. #1
    jeff stutzman is offline Junior Member Newbie
    Join Date
    Apr 2013
    Posts
    1

    Default first log in issue

    I live overseas and wanted to use this software as a summer supplement but after signing up and paying, it lets me the parent log in but not my child? I'm using firefox and its updated. I have told the pop up blocker to allow popups from this site, but it just keeps telling me my login was unsuccessful? Is this an issue of having an IP address from Asia?

  2. #2
    t4lsuzanne's Avatar
    t4lsuzanne is offline Administrator
    Join Date
    Oct 2008
    Posts
    197

    Default

    Hi,

    I found your account and fixed the glitch that was preventing your child from logging in. I sent you an email with further explanation.

    Suzanne

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