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Thread: help

  1. 02-14-2016, 04:33 PM #1
    clanton200
    clanton200 is offline Junior Member
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    Default help

    I've signed up but it says my account isn't active. HELP ME
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  2. 02-15-2016, 09:43 AM #2
    hearthstone_academy's Avatar
    hearthstone_academy
    hearthstone_academy is offline Administrator
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    Hi! Accounts are set up manually, so it can take up to 24 hours on weekdays for that to be done. You will receive an email when your account is ready to use. Welcome to Time4Learning!

    Mom of six . . . current students and homeschool graduates. Enjoying using Time4Learning since 2006!
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  3. 02-15-2016, 01:27 PM #3
    T4LJulia's Avatar
    T4LJulia
    T4LJulia is offline Administrator
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    Hey there! We were able to locate your account, and we do see that the account has been set up on 2/14/2016, and an email confirmation was sent to you. We do occasionally find that our emails may get sent to the "Spam" or "Promotions" folders. Please check there for your student's login information.

    If you've checked there and still can't find that email, please feel free to give us a call at our office, and any of our representatives would be happy to assist you with logging into your student's account.
    Our phone number is (888) 771-0914.
    Our hours of operation are:
    Monday-Thursday: 8:30am-8:30pm EST
    Friday: 8:30am-6pm EST
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