Issues with setting up detailed account and adding breaks
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  1. #1
    Shelly Tolliver is offline Junior Member Newbie
    Join Date
    Jan 2016
    Posts
    3

    Default Issues with setting up detailed account and adding breaks

    Wondering if anyone could help me with this issue...
    I was in the process of setting up my child's detailed schedule and then i needed to add his spring break and it froze on e and gave me a warning about debugging. i couldn't get thru the issue so i just refreshed the page. after doing so it seems it saved this detailed schedule without me hitting the final save button. i cant find anything to help me go back to correct this. any suggestions????

  2. #2
    t4lsuzanne's Avatar
    t4lsuzanne is offline Administrator
    Join Date
    Oct 2008
    Posts
    197

    Default

    Breaks should be added to the planner after the plan has been generated and saved. If you wish to delete and re-add the breaks you can do that on the weekly breaks page. To get there simply open one of the saved plans and you will see the option at the top. Please note, breaks can only be scheduled in weekly segments.

    If you are still having trouble call the support team, 888-771-0914.

  3. #3
    Shelly Tolliver is offline Junior Member Newbie
    Join Date
    Jan 2016
    Posts
    3

    Default

    Thank you. I was able to call the support team today. they were all very helpful.

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