Login Issue
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Thread: Login Issue

  1. #1
    vitrina63 is offline Junior Member Newbie
    Join Date
    Jun 2013
    Location
    KY
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    1

    Default Login Issue

    I've recently re-activated my account and my son is unable to login, does it take awhile to process?

  2. #2
    tawnikofler is offline Junior Member Newbie
    Join Date
    Aug 2013
    Posts
    2

    Default

    My son is unable to login. My daughter can login, I can login, but every time my son logs in it goes to the screen where lessons usually are as if he's logged in, but it just says logging in in the middle of the blue square instead of actually showing any of his lessons.

  3. #3
    christinat4l's Avatar
    christinat4l is offline T4L Support
    Join Date
    May 2013
    Location
    FL
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    9
    Blog Entries
    4

    Default

    It may take up to 24 hours to process a reactivation. We are working on them right now as quickly as possible. If it has been longer than 24 hours, please contact support at 888-771-0914.

  4. #4
    christinat4l's Avatar
    christinat4l is offline T4L Support
    Join Date
    May 2013
    Location
    FL
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    Blog Entries
    4

    Default

    There are several different technical questions and steps that we will want to walk you through. Could you please contact support at 888-771-0914, so that we may walk you through this? It could possible be the browser that you are using.

  5. #5
    christinat4l's Avatar
    christinat4l is offline T4L Support
    Join Date
    May 2013
    Location
    FL
    Posts
    9
    Blog Entries
    4

    Default

    It may take up to 24 hours to process a reactivation. We are working on them right now as quickly as possible. If it has been longer than 24 hours, please contact support at 888-771-0914.

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