login problem after switching to high school
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  1. #1
    LindaM is offline Junior Member Newbie
    Join Date
    Nov 2012
    Location
    tx
    Posts
    4

    Default login problem after switching to high school

    Yesterday, I switched my daughter to the High School program from the Upper Level program. We gave the 24 hour processing time but now she is unable to log into her lessons. She can log onto the program "home" page, but when she clicks on "lessons" she gets a message that says "login unsuccessful." What do we need to do to be able to log in correctly in order to open up her lessons?

  2. #2
    t4lsuzanne's Avatar
    t4lsuzanne is offline Administrator
    Join Date
    Oct 2008
    Posts
    197

    Default

    Linda,

    Contact [email protected] or call them at 888-771-0914. They will need to look at your specific account in order to figure out what is happening. Should be a quick fix!

    Suzanne

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