Missing Activity for last few days
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  1. #1
    AnaKate is offline Junior Member
    Join Date
    Jan 2012
    Location
    FL
    Posts
    7

    Default Missing Activity for last few days

    Hello,
    I am having difficulty with the reporting tools. My son has been logging in every day this week and on the main page it stays current. However, when I go to the reporting side, it says last login and activity is 3-12-12. He has been taking tests every day and they are scored. I verify with him how he logs out and he logs out properly, saving then quitting. I try to run all of the reports figuring one might have some info, even as to what modules were touched, but no luck.

    Everything seems in order prior to the 12th.

    Your help is appreciated!

  2. #2
    MarieT4L is offline T4L Support
    Join Date
    Sep 2010
    Posts
    111

    Default

    You may want to contact customer service at Time4Learning with any of these issues. They answer any email to [email protected] within 24 hours and you can call them if you need to, for phone support, their number is 954-771-0914.

    Have a great day!

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