New Computer
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Thread: New Computer

  1. #1
    RosemaryK is offline Junior Member Newbie
    Join Date
    May 2012
    Location
    WA
    Posts
    1

    Question New Computer

    I just purchased a new computer for my kids and I cannot get Time4Learning to let me login to the accounts. My personal computer blocks all pop-ups and I manually put in the websites that I trust. For my kids, just tying to set up the account, I have the setting to allow all pop-ups and I still can't get the page to load. It just keeps me on the front/home page. I've even disabled the Protective Mode and I still can't login. What am I doing wrong? And how can I get Time4learning to be accepted on their new computer?
    I have also allowed cookies. I am out of ideas. Thanks!

  2. #2
    PaulaT4L is offline T4L Support
    Join Date
    Aug 2011
    Location
    FL
    Posts
    72

    Default

    We’re sorry you’re having troubles. You may need to add some trusted sites to your browser. Adding these sites will help facilitate the connection between your computer and the server where the lessons are housed. Please find instructions on how to do so below. After you have tried the suggestion below, please test the activities and let us know the outcome. Remember, you must add the domains below, including the asterisk, to both your Internet browser and the security software on the computer you are using.

    If using Internet Explorer, from your browser window select “Tools”.
    • Select “Internet Options”.
    • From your tab settings select “Security”.
    • Click on “Trusted Sites” and then click the sites button.
    • Uncheck the box that reads "Require server Verification (https for all site in this zone"
    Please add the domains below:
    *.compasslearning.com
    *.odysseyreporting.thelearningodyssey.com
    *.llnw.net
    *.llnw.com
    *.llnwd.net
    *.thelearningodyssey.com
    *.compasslearningodyssey.com
    *.childu.com
    Homeschool, Afterschool, Summer Study - Time4Learning
    www.thelearningodyssey.com
    www.compasslearningodyssey.com
    New Home Schooling - Home Page
    New Home Schooling - Home Page
    New Homeschool Info
    New Home Schooling - Home Page
    www.homeschool-website.com
    Time4Learning
    76.77.153.135
    204.3.138.128
    198.173.236.161

    If using Firefox, from your browser window select “Tools”.

    • Under Options select “Security”.
    • Click on the first “Exceptions”.
    • Please add the domains below and allow the following:
    *.compasslearning.com
    *.odysseyreporting.thelearningodyssey.com
    *.llnw.net
    *.llnw.com
    *.llnwd.net
    *.thelearningodyssey.com
    *.compasslearningodyssey.com
    *.childu.com
    Homeschool, Afterschool, Summer Study - Time4Learning
    www.thelearningodyssey.com
    www.compasslearningodyssey.com
    New Home Schooling - Home Page
    New Home Schooling - Home Page
    New Homeschool Info
    New Home Schooling - Home Page
    www.homeschool-website.com
    Time4Learning
    76.77.153.135
    204.3.138.128
    198.173.236.161
    You can also choose Content and under Block pop-up windows select "Exceptions" and add the same domains. While still in Content under Load images automatically select "Exceptions" and add the domains there.

    If using Firefox on a Mac:
    • Click on the Firefox Icon Top left
    • Choose preferences/privacy
    • Where is says "Firefox will..." choose "use custom..." from the drop down menu
    • Click on the exceptions next to cookies and add the sites below and allow
    *.compasslearning.com
    *.odysseyreporting.thelearningodyssey.com
    *.llnw.net
    *.llnw.com
    *.llnwd.net
    *.thelearningodyssey.com
    *.compasslearningodyssey.com
    *.childu.com
    Homeschool, Afterschool, Summer Study - Time4Learning
    www.thelearningodyssey.com
    www.compasslearningodyssey.com
    New Home Schooling - Home Page
    New Home Schooling - Home Page
    New Homeschool Info
    New Home Schooling - Home Page
    www.homeschool-website.com
    Time4Learning
    76.77.153.135
    204.3.138.128
    198.173.236.161

    After you add the trusted sites please shut down your computer. This is an important step to be sure all the components are aligned.

    After about five minutes turn your computer back on and try to access your account again.
    If you need further assistance, please feel free to contact us.

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