New here and already having trouble
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  1. #1
    Mommy Cath is offline Junior Member Newbie
    Join Date
    Sep 2009
    Posts
    2

    Default New here and already having trouble

    After receiving my confirmation and welcome message today, I log in my daughters account using teh Upper level link.

    When i log in USERNAME, LASTNAME and PASSWORD, it took me to a different site. http://www.thelearningodyssey.com/gatekeeper.aspx

    When I tried logging in only username and password... this is what I got.

    Oops! User ID or Password does not match



    Your user ID or password has been entered incorrectly or does not match the information we have in our system. Try to re-enter your login information correctly.
    The most common errors are spaces.

    To verify your login information, your parent can login to see each child's exact user name and password.

    If you have questions, contact us:

    [email protected]

    I have login as a parents, and I see I supplied the rigt username and pass. I even tried copy paste to ensure I dont miss anything. I have cleared cookies etc, and still cant log in.

    Im frustrated and disappointed at the same time. My daughter is very excited... and I know we both landed disappointed. I email support... and still waiting for response until now.

    Any help will do.

  2. #2
    Mommy Cath is offline Junior Member Newbie
    Join Date
    Sep 2009
    Posts
    2

    Default Re: New here and already having trouble

    Well, what should I say.
    I have received an email support and my child can now log in.
    Thanks!

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