New Member/Help
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Thread: New Member/Help

  1. #1
    geanienut is offline Junior Member Newbie
    Join Date
    Dec 2010
    Location
    FL
    Posts
    1

    Question New Member/Help

    Hi all, just wanted to say Hi, and to see if I can get some help.
    I signed up on the 3rd, and I see that the payment went through, however, when I went to the Parent Admin page to try to get things set up for my one daughter, it says to ADD a child, so when I went to put in my daughter's name it showed I was going to be charged 19.95 to add her. According to the main page, I should only be charged the 4.99 +tax for my daughter, and that has already been charged.
    What am I doing wrong? I need to add my daughter so I can get this up and running by Monday.
    Thank you.
    Michelle

  2. #2
    t4lsuzanne's Avatar
    t4lsuzanne is offline Administrator
    Join Date
    Oct 2008
    Posts
    197

    Default

    Michelle,

    Please contact support directly so that we can locate your account. [email protected] or call 954-771-0914

    Suzanne

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