New update problems
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  1. #1
    MeMa's Avatar
    MeMa is offline Junior Member
    Join Date
    Aug 2010
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    26

    Default New update problems

    Hi,
    I think you are already aware that the new updates are causing the "star" to not move when a lesson is completed, but as well, now we have noticed that the quizzes are not showing the child's name when we bring it up to print it out. Just wanted to let you guys know this.
    Both very convenient things that I hope will be fixed shortly.
    Thanks for working to fix this.

  2. #2
    MarieT4L is offline T4L Support
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    Sep 2010
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    111

    Default

    Due to recent updates made over the weekend we are experiencing some minor glitches in our system. We have contacted the developer to inform them of these issues and they are currently working to fix them as soon as possible.

    If you have any additional questions please feel free to contact us.

    Thank you,

    Marie,Time4Learning.com Customer Service.

  3. #3
    musicmaker's Avatar
    musicmaker is offline Junior Member Newbie
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    Aug 2010
    Location
    VA
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    2

    Default

    I have experienced problems with this issue twice today. My question is, are my children going to have to retake the quizzes in order for the activities to show they are complete, once you fix the issue? Their grade for the quiz is showing up in their "backpacks", but the star is not showing as complete.
    Kerri
    "Let everything that has breath, praise YHWH!" Ps.150

  4. #4
    MarieT4L is offline T4L Support
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    Sep 2010
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    Default

    No. They activities should be marked as complete, once the system is back to normal.

    Marie, Time4Learning.com-Customer Service

  5. #5
    edgington2000 is offline Junior Member Newbie
    Join Date
    Feb 2011
    Location
    TX
    Posts
    2

    Default

    As of February 15, this morning it still is not fixed. Quizzes are not showing up as checked off. However, the score is showing up in the student record section under parent login.

  6. #6
    t4lsuzanne's Avatar
    t4lsuzanne is offline Administrator
    Join Date
    Oct 2008
    Posts
    197

    Default

    We apologize for the trouble. We have been in contact with the developer and they are still trying to pinpoint the issue. They have told us that it should be resolved today and once it is fixed the program arrow should catch up to your child.

    Suzanne

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