Please Help
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Thread: Please Help

  1. #1
    melscheidler is offline Junior Member Newbie
    Join Date
    Feb 2012
    Location
    KY
    Posts
    1

    Default Please Help

    When my daughter logged on today and when she clicked on the lessons tab it sent an error message:

    Odyssey 2011

    Login Unsuccessful



    Sorry, you have attempted to log on to our system via an unknown source.
    Your login attempt was unsuccessful. Hide Login Tips
    • Check the Odyssey URL Your school may have a unique URL for Odyssey, or you can try compasslearningodyssey.com. For help, contact your onsite Odyssey administrator.
    • Did you select or type the correct school name? If you do not see your school name in the dropdown, you can type the name. School names are not case sensitive.
    • Still having problems? If you are enrolled in Odyssey and still unable to log in, contact your onsite Odyssey administrator.
    Try Again


    Can someone please tell me why and how do we fix it?

    Thanks,

  2. #2
    MarieT4L is offline T4L Support
    Join Date
    Sep 2010
    Posts
    111

    Default

    We apologize for the inconvenience. Unfortunately the developer of the program is experiencing a technical issue at the moment. These issues do not happen very often, but we are currently working on resolving the issue. The problem should be resolved shortly at which point you should be able to log in without issue.

    Once again, we apologize for the inconvenience.

    Thank you,
    Marie, Time4Learning.com, Customer Service

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