Problems with art
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  1. #1
    lisas's Avatar
    lisas is offline Member
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    Default Problems with art

    Hi,
    My daughter is trying to work on the portraits part of the art program, but it won't let her advance past the first lesson even though she has completed it. I tried on my computer and on her sister's computer -- won't work on any of them. We are running Dell laptops on 2 are Vista one is XP. Tried IE and Firefox both -- all updated to latest version of Flash.
    Lisa
    Second year homeschooling 6th grade twins!
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  2. #2
    T4LSue is offline T4L Support
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    Within the art program, any category can be selected, but once inside a category, you must work in the order that the activities are listed. Students must hit "Done" in the lower right corner after completing a Challenge in order to unlock the next lesson.

  3. #3
    lisas's Avatar
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    She did that and it is not letting her go on. The previous lesson is marked as done, but the next ones are grayed out.
    Lisa
    Second year homeschooling 6th grade twins!
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  4. #4
    t4lwebster's Avatar
    t4lwebster is offline Senior Member
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    Hi Lisa,

    Is it "More than Just a Pretty Face"? or "Posing for a Portrait"? that you can't get past?

    I'm seeing the issue with the 2nd lesson, "Posing for a Portrait".

    I'm not sure how long you've been trying but it might just be one of those awesome server issues that we all love so much. You might try again in a little while and find it works fine.

    Either way, we'll let the developers know about it and update you ASAP.

    Kris
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  5. #5
    lisas's Avatar
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    Yes, Posing for a Portrait.
    Thanks,
    Lisa
    Lisa
    Second year homeschooling 6th grade twins!
    My Personal Blog
    My Professional Blog

  6. #6
    t4lwebster's Avatar
    t4lwebster is offline Senior Member
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    Hi Lisas,

    I contacted the developer and they were not able to replicate the issue. BUT, I just tried it again and it worked this time. They were probably just having a 'slow server day"; kinda like a bad hair day... only way more annoying! (The activities all pull from many different servers too, so sometimes one activity won't completely load while all the others work fine.)

    Anyway, if you see that happening again, you might just want to come back to it again later on and/or maybe try a different activity. As these issues do, it will typically resolve itself in time.

    Is your daughter enjoying the art program? (when it's loading properly of course )

    Kris
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