problems getting into backpack
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  1. #1
    sistahqueen is offline Junior Member Newbie
    Join Date
    Nov 2007
    Location
    DEKALB, ILLINOIS
    Posts
    7

    Default problems getting into backpack

    I am, trying to get to my child scores and I click on the backpack and get redirected to the learning odyssey page and they ask for a user name and password. I cant log on to the odyssey of course. but i cant check my child scores. what do i need to do. please help.
    AS-SALAAM ALAIKUM

    IN THE NAME OF ALLAH, THE BENEFICENT, THE MERCIFUL. I BEAR WITNESS THAT THERE IS NO GOD BUT ALLAH AND I BEAR WITNESS THAT MUHAMMAD IS HIS MESSENGER.

  2. #2
    SpiritT4L is offline Columnists
    Join Date
    Feb 2008
    Posts
    94

    Default

    Hi,

    You need to clear your browser cache and re-boot your computer. Your cache or browsing history is your computer’s way of tracking the history of sites you have visited online and acts as a memory. Sometimes the computer’s memory gets too full and will discontinue recognizing or differentiating between multiple log-ins and passwords. This means you need to clear your cache/delete the browsing history. This should be done on a regular basis.

    If using Internet Explorer: If using Firefox Mozilla:

    Click on the Tools tab Click on Tools Tab
    Click on Internet Options Click on Privacy Tab
    Click on “Clear History” Click on Cache Tab and “Clear Cache Now”

    Note: Internet Explorer users can also use a shortcut to clear the cache on a given page they're on by holding down the Control key and F5 key together.

    Spirit
    Time4Learning Support

  3. #3
    SpiritT4L is offline Columnists
    Join Date
    Feb 2008
    Posts
    94

    Default

    So sorry, my post was cut off. The previous directions was for Firefox Browsers. Below are the directions for Internet Explorer Browsers.

    If using Internet Explorer:

    Click on the Tools tab
    Click on Internet Options
    Click on “Clear History”
    and “Clear Cache Now”

    Spirit
    Time4Learning Support

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