Records?
Results 1 to 2 of 2

Thread: Records?

  1. #1
    Aleccia Lin Shaffer is offline Junior Member Newbie
    Join Date
    Dec 2014
    Posts
    1

    Default Records?

    Hello, my family is new to T4L, and I was hoping to look at my children's records to see the general layout of it, and what they have been doing, what they have completed and so forth, so that my husband can look at it and see what they have been up to.

    Anyways, when I go to my parent tools and try to do this, it fails every time on both kids...there is a try again button but it either does absolutely nothing, or simply just fails repeatedly when I click it.

    Is it because we are new? Thanks in advance for the help!

  2. #2
    t4lsuzanne's Avatar
    t4lsuzanne is offline Administrator
    Join Date
    Oct 2008
    Posts
    197

    Default

    Hi,

    I was able to locate an account that I think is yours. There will not be records available for your preschooler. That doesn't start until kindergarten. I am not sure how you might be trying to access the records for your other student. I tested it and it worked. Perhaps you would like to call or email the support team directly, 888-771-0914 or [email protected]. That is the best way for us to assist you with individual account problems. They look forward to hearing from you!

    Suzanne

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •