Unable to log into upper level
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  1. #1
    ambertopaz75 is offline Senior Member
    Join Date
    Oct 2008
    Location
    kent,washington
    Posts
    343

    Default Unable to log into upper level

    I was logged into upper level as my son checking his work when it then directed me to the compass learning odyssey sign in page. Evertime I try to log into upper level it then directs us there. When I sign into ambers lower level there is no problem until we try to access any of the upper levels that we have access to on ambers account. It then also takes us to the odyssey sign in page.
    Amber
    13y/o son with PDD-NOS

  2. #2
    T4LDave is offline Junior Member
    Join Date
    Feb 2010
    Posts
    20

    Default

    If you are receiving the Odyssey log in screen, chances are your system's security settings are not allowing you to get to our lessons. You will need to tell your computer to allow us by adding a couple of trusted sites to your browser options.

    If using Internet Explorer, from your browser window select “Tools”.

    • Select “Internet Options”.
    • From your tab settings select “Security”.
    • Click on “Trusted Sites” and then click the sites button
    • Please add these sites:

    1. www.time4learning.com
    2. www.thelearningodyssey.com
    3. www.compasslearningodyssey.com
    4. www.newhomeschooling.net
    5. www.time4learning.org
    6. 207.56.180.11

    We also suggest adding them to your allowed sites list.

    • Click on Tools
    • Select “Internet Options”
    • Click on the Privacy tab
    • Click on Sites and add the following:

    1. www.time4learning.com
    2. www.thelearningodyssey.com
    3. www.compasslearningodyssey.com
    4. www.newhomeschooling.net
    5. www.time4learning.org
    6. 207.56.180.11

    If using Firefox, from your browser window select “Tools”.

    • Under Options select “Privacy”.
    • Under cookies select “Exceptions”.
    • Please add these sites and allow them:

    1. www.time4learning.com
    2. www.thelearningodyssey.com
    3. www.compasslearningodyssey.com
    4. www.newhomeschooling.net
    5. www.time4learning.org
    6. 207.56.180.11

    You can also choose Content and under Block pop-up windows select "Exceptions" and add the same sites.
    While still in Content under Load images automatically select "Exceptions" and add the same sites there.

  3. #3
    ambertopaz75 is offline Senior Member
    Join Date
    Oct 2008
    Location
    kent,washington
    Posts
    343

    Default

    Its not just my computer that its happening too. My mom tried from her place and I tried from my phone and laptop. I went to cookies and everything is added and allowed and its still now working.
    Amber
    13y/o son with PDD-NOS

  4. #4
    T4LDave is offline Junior Member
    Join Date
    Feb 2010
    Posts
    20

    Default

    The instructions posted do not require you to do anything under the "cookies" tab. Please read the instructions above for help resolving the Odyssey Login Page. Or contact support directly for further assistance. 954-771-0914 Mon - Fri 8am - 7pm EST.

  5. #5
    ambertopaz75 is offline Senior Member
    Join Date
    Oct 2008
    Location
    kent,washington
    Posts
    343

    Default

    If using Firefox, from your browser window select “Tools”.

    • Under Options select “Privacy”.
    • Under cookies select “Exceptions”.
    • Please add these sites and allow them:

    These are the instructions that I followed and right in them it says cookies.
    Amber
    13y/o son with PDD-NOS

  6. #6
    T4LDave is offline Junior Member
    Join Date
    Feb 2010
    Posts
    20

    Default

    For better assistance please contact support directly at 954-771-0914, Mon - Fri 8am - 7pm EST

  7. #7
    ambertopaz75 is offline Senior Member
    Join Date
    Oct 2008
    Location
    kent,washington
    Posts
    343

    Default

    Thank you both. It is working now.
    Amber
    13y/o son with PDD-NOS

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