Why can I not log into my students account.
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  1. #1
    Join Date
    Aug 2015
    Posts
    1

    Default Why can I not log into my students account.

    I just registered and used the same password for me and my 6 year old son. I am unable to login to his account. I got a message stating that I entered the information incorrectly, but this is not so. I want him to start in the morning. Please help.

  2. #2
    JustJen is offline Junior Member
    Join Date
    Jul 2015
    Posts
    1

    Default

    Have you been able to resolve this issue? I was checking here first before calling customer support.

  3. #3
    YennyT4L is offline Administrator
    Join Date
    May 2014
    Location
    FL
    Posts
    146

    Default

    Hi! First thing I would recommend is verifying that you are logging into the correct tab. When you click on Member Login, you'll want to select the correct tab to log in under. Also, please make sure the information is not auto filling. You'll want to type it in to ensure it is correct. Another thing you may try is clearing the cache on your device. You may do this by click CTRL, Shift, and delete and clearing it from the beginning of time.

    If you are still experiencing these problems, please feel free to contact our support team. 888-771-0914 Mon- Thurs 8:30- 6pm and Fridays 7pm EST.
    Yenny



    http://www.Time4Learning.com
    - Online interactive curriculum for home use, PreK-8th Grade.
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    https://www.time4learning.net - A forum to chat with parents online about kids, education, parenting and more...

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