Why can't both of my children login at the same time on different computers?
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  1. #1
    billandlety is offline Junior Member Newbie
    Join Date
    Nov 2011
    Location
    IL
    Posts
    2

    Default Why can't both of my children login at the same time on different computers?

    My 2 daughters are both trying to login and use the program on 2 different laptops. When Dominique logs in it shows her name but then takes her to Kimberly's grade level and shows her logged in a Kimberly. Dominique is in 3rd, and Kimberly is in 2nd. Please help. Thank You

  2. #2
    t4lsuzanne's Avatar
    t4lsuzanne is offline Administrator
    Join Date
    Oct 2008
    Posts
    197

    Default

    Hi,

    I tested the accounts and they are set up properly. Generally this happens if both girls are usin the same computer and your cache is full. I sent you an email with instructions how to clear your cache. Please contact [email protected] if you are still having issues after clearing your cache.
    Suzanne

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